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It is our mission to provide to the best of our abilities diverse, safe, quality, and cost-efficient services. We accomplish this through communication, coordination, and education in a professional and timely manner for the Town of Scarborough.
Beginning next week, Scarborough Community Services will be going through a majoroverhaul to our Rectrac software system, the system we use to process all registrations, room and field reservations, as well as all payments. The new system will be fully hosted online, making it easier for all users to access registration and reservation capabilities wherever they are. We wanted to keep all users apprised of the planned schedule and expectations concerning the conversion timeline.
The conversion is set for March 20 through 24, and during this time Rectrac and Webtrac will be down for all users, including Community Services staff. It will take a significant amount of time to not only upload the existing information into the new system but to get things back to typical functionality. We know for sure that the first two days of that week will be completely offline and slowly, for the remaining days, we will be regaining functions as we work through the system. Our plan is to have full functionality by week’s end, with summer day camp registration beginning April 3.
During the conversion week, the Scarborough Community Services Office will be open Monday through Friday, 8:00 am to 4:00 pm. During the first several days, we will be unable to process payments, registrations, or reservations but would be happy to answer questions and distribute information about upcoming programming. As the week progresses, and as the functionality returns to normal, we will once again begin accepting registrations and reservations. We will keep customers updated online as to our progress. Passports applications will not be accepted during this week.
We appreciate everyone’s patience during this time of transition.
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Scarborough Municipal Building
Upper Level, Room 325
259 U.S. Route 1 / P.O. Box 360
Scarborough, ME 04070-0360
Hours: M-F, 8 AM - 4 PM
Passport Hrs: T-Th, 9 AM - 3 PM
No passports accepted 3/20 to 3/24/17
Phone: (207) 730-4150
Fax: (207) 730-4165
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