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Information Systems


The Information Systems Department is unique in that it provides shared services for the Town of Scarborough and Scarborough Public Schools utilizing a single team of IT professionals to better meet the needs of the community. The department was formed in 1996 when the Information Services Department of the Town of Scarborough and the Computer Technology Department of the Scarborough Public Schools were combined to meet the increased complexity and converging technology needs within the Town of Scarborough.

Vision

To strive to be customer focused and operationally excellent, every day.

Our Mission

Our mission is to provide exceptional, innovative, and customer-driven technology services that enable the business of the Town of Scarborough and Scarborough Public Schools to be conducted with excellence.

Team

The Information Systems Department plans, builds, implements and maintains technology systems used in both the Town of Scarborough and Scarborough Public Schools. Staffed by a dedicated team of professionals, the IT team strives for excellence every day.

The Scarborough Information Systems Department is divided into two major divisions:

Technical Support

The Technical Support team supports both municipal sites and schools with on-site computer setup, office & classroom technology support, troubleshooting & repair, software installation and distribution services for end-user devices, asset management and technology planning. The team is the initial point of contact for computer, software and internet troubleshooting. Technical Support also provides software imaging services for the ongoing lifecycle refresh programs on an annual basis.

Infrastructure

The Infrastructure Services team works collaboratively with staff to support all key data systems, network services and work processes required to meet the needs of the Scarborough community. Major systems include data servers & storage, disaster recovery, network and telephone. In addition, major services including email, system security, web development, emergency services support, operational support for all departments, and software integration with internal and external business systems.
Information Systems Office

Scarborough Municipal Building
Lower Level, Room 115
259 U.S. Route 1 / P.O. Box 360
Scarborough, ME 04074-0360
Phone: (207) 730-4070
Fax: (207) 730-4077



Don Begin
Director of Information Technology
Phone: (207) 730-4071
Email: dbegin
           @scarboroughmaine.org

Michelle Lemelin
Deputy Director of Information Technology
Email: mlemelin
           @scarboroughmaine.org

Dennis Nason
Network & Telecom Manager
Email: dnason
           @scarboroughmaine.org

Jason Brown
Network & Telecom Administrator
Email: jbrown
           @scarboroughmaine.org

Sean Bushway
Webmaster & Online 
Services Administrator
Email: sbushway
           @scarboroughmaine.org

Aaron Vail
Network & Telecom Administrator
Email: avail
           @scarboroughmaine.org

Mark Keast
System Support Supervisor
Email: mkeast
           @scarboroughschools.org

Zack Lachance
Field Tech Support Specialist
High School
Email: zlachance
           @scarboroughschools.org

Austin Merritt
Field Tech Support Specialist
Middle School
Email: amerritt
           @scarboroughschools.org

Maria Saraceno
Field Tech Support Specialist
Wentworth School
Email: msaraceno
           @scarboroughschools.org

Derek Staten
Technical Support Specialist
Primary Schools
Email: dstaten
           @scarboroughschools.org