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Now Hiring: Public Safety Emergency Communications Dispatcher

posted Oct 30, 2018, 7:07 AM by Tim O'Brien   [ updated Oct 30, 2018, 7:08 AM ]

The Town of Scarborough is seeking applicants for a full-time Dispatcher to join the Public Safety team. This position is assigned responsibilities involving the operations of communication equipment in a law enforcement communications center. This position requires skilled work of a technical nature to provide communications support and computer information processing to the Police, Fire and Rescue response to requests for assistance from the public.

Duties include: Accurately, quickly and courteously receives telephone calls from the public for police, fire, emergency medical or other public safety services for the Towns of Scarborough and Old Orchard Beach; obtains the essential information required by the call category in a timely manner. Accurately and quickly assigns and dispatches appropriate units and resources to police, fire, emergency medical, and other public safety incidents. Provides communications coordination of public safety agencies and resources. Accurately, and in a timely manner, uses computer-aided dispatch system facilities for complaint-taking, unit dispatching, coordination of incidents and transmission and retrieval of information through local, county, state, and federal law enforcement data networks. Accurately records information on a variety of forms and logs as dictated by operational policies and procedures.
Position requirements: Demonstrates initiative, good judgment, the ability to work well under pressure, and the ability to work successfully with a team. High School diploma or GED equivalent. Willingness and/or ability to work rotating shifts. Related supplemental training preferred. Any equivalent combination of education and experience may be considered at the Town’s discretion. Experience in public safety dispatching, EMD desirable. Successful candidates must pass written exam, complete oral board interview, physical exam, background, polygraph, & drug testing, as well as a psychological assessment. Must complete and pass Certified Terminal Operator training, 9-1-1 certification class, and EMD course after hire if designation not already held.
The Town of Scarborough offers a comprehensive benefits package including healthcare, retirement, paid time off, dental, vision, and other supplemental benefits. Applications must be received by Monday, November 12, 2018. For additional information call (207)730-4025 or email
-Equal Opportunity Employer-

Scarborough is a diverse community with a commitment to the quality of life and the environment. Scarborough offers lovely sandy beaches and the rocky coastline made famous by a local artist, Winslow Homer. The largest saltwater marsh in Maine is located within our boundaries along with Rachel Carson Wildlife lands. We also have a balance with our commercial businesses. The newest area for businesses to locate in Scarborough is along the Haigis Parkway, located right at Exit 42 off the Maine Turnpike. We are a suburban community that offers open spaces, parks and recreational areas for our residents and visitors.
Scarborough is conveniently located in Cumberland County in southern Maine, approximately 7 miles south of the City of Portland. It is just a short drive to Portland and the Maine Mall with easy access to the Maine Turnpike, Portland Jetport and now passenger rail service to Boston and points south. The Scarborough Town Hall is located at 259 U.S. Route 1, just south of the junction of Rt. 1 and Black Point Road/Gorham Road.