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Scarborough Launches New Citizen Online Reporting Tool

posted Jul 11, 2017, 6:10 AM by Scarborough Webmaster   [ updated Jul 11, 2017, 8:36 AM ]
The Town of Scarborough is pleased to announce the launch of its new mobile reporting tool, Scarborough Fix-It!  Powered by SeeClickFix, Scarborough Fix-It allows residents to report and track non-emergency issues directly to and through Town departments.  

To start, citizens may search for Scarborough Fix-It in the Apple App Store® for iPhones® or the Google Play Store® for Androids devices®, then download the free, customized application.  Through this app, users are able to submit requests and reports for a variety of different issues including graffiti, litter, noise, parking, potholes, street signs, beach issues, tree maintenance, and much more.  Users may also add a picture or video to the request as well as specific descriptions and pin a geographic location.  

Once submitted, citizens may follow and track their issues, receiving updates as progress is made and issues are resolved.  Users may also view and follow items reported by other constituents, commenting as necessary and voting on any issues of importance or interest to them. 

“I am very excited about this new tool for our citizens.  We have worked hard over the past few years to provide more transparency and responsiveness in all that we do within the municipal government – Scarborough Fix-It gives our constituents direct contact with our service departments,” said Town Manager Tom Hall.  “We expect this tool will streamline communications and with Scarborough Fix-It’s robust reporting, we hope to create efficiencies through improved asset and resource management.”

The easy-to-use, intuitive platform will be available to residents not just through mobile apps, but may also be accessed online at scarboroughmaine.org/fixit.
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