Human Resources & General Assistance
The Human Resources Department is responsible for recruiting, supporting, and retaining a qualified workforce to provide our citizens, business community, and others with service that is courteous, dependable, efficient and economical. The Human Resources Department also serves as the Town’s General Assistance office, providing welfare assistance and support to residents by managing the application process and providing an ongoing review of aid.
General Assistance allows us to provide aid, under strict guidelines, to individuals and families in financial crisis within the Scarborough community.
The GA Ordinance provides a fair and consistent mechanism in which to comply with state welfare guidelines. We work closely with various units of the Maine Department of Health and Human Services (DHHS) and with social service agencies such as Southern Maine Agency on Aging, Catholic Charities, Project Grace and People’s Regional Opportunity Program (PROP). In addition to providing financial assistance to residents who qualify for General Assistance, we speak with them, whether they qualify for assistance or not, about other opportunities available to meet their needs (i.e. housing, fuel assistance, employment, etc.).
Hours of Operation & Appointment Information
Hours of Operation: Wednesday 8:00am - 4:00pm. Please contact Katie Wilcox at (207) 819-5999 (cell phone) or (207) 553-5820 (office) to schedule an appointment.
In an emergency, applications may contact: The Opportunity Alliance at (207) 807-2055
For after hours assistance, or if you are experiencing a life-threatening emergency after hours, please call Scarborough Dispatch at (207) 883-6361